STUDY SHOP POLICIES

1. Tutoring Sessions are offered at an agreed upon time selected using our online scheduling tool. 

 

2. The cost of $45.00 per tutoring hour is based on our regular price.

 

3. Each session is limited to no more than one student.

4. Sessions must be cancelled 24 hours in advance or the full fee for the session will be charged. Missed sessions should be rescheduled prior to the next session and upon the availability of the tutor.

9. If the full payment is not received within 30 days of the last session a late payment fee of $20.00 will be applied to the account in addition to 1.5% interest per month

10. Should your account become delinquent and require collection, the client will be responsible for The Study Shop's related costs.

11. The client allows The Study Shop to charge his/her credit card or preferred payment method for the amount shown on the bi-weekly or monthly invoice(s), if applicable.

12. The Study Shop takes pride in providing quality education for students. Cooperation and communication are necessary for success, so please feel free to contact us at any time with questions that you may have.

SAFETY SECURITY

The Study Shop is committed to preserving the privacy of those who inquire, purchase or enroll in our programs or visit this website. This document, as our official Privacy Policy, will outline how we gather and utilize various sources of information obtained by The Study Shop.

General:

The Study Shop collects identifiable information (Personal Information) that you may provide to us when you enroll in one of our courses, send us registration over the Internet, or mail or contact us by phone or through the Internet. This information may include your name, job title, organization information, contact information, payment information (such as credit card), previous educational history and work experience.

Website "Log-File" Information:

For each visitor to our web page, our web server automatically recognizes only the Internet (IP) address. It does not recognize your domain or your e-mail address.

 

Cookies:

Our site may pass a "cookie" (a string of information that is sent by a website to be resident on your system's hard drive, and/or temporarily in your computer's memory blocks). The purpose of a cookie is to tell the web server that you have returned to a particular page. You may set your browser to decline cookies. If you do so, however, you may not be able to fully experience some interactive features of the site.

 

Utilization of Information:

The Study Shop will only use your Information for the specific purpose for which you submitted the Information, except that The Study Shop may use Information obtained from this site in a non-identifiable aggregate form to provide advertisers and/or other third parties our general website usage statistics. The Study Shop will use your Information for the following purposes:

Provide you with information about courses and services;

Enroll you in one courses or programs and manage your participation in the course;

Keep track of your completion of courses;

Communicate with you about a course you have enrolled in or your tutoring schedule

Respond to your inquiries, post your comments or statements on any blog or other online forum maintained on the Site, or take other actions in response to your inquiries or other online activities;

Communicate with you about other courses or programs that may be of interest to you;

Communicate with you about specific jobs, job opportunities or general information about employment opportunities with The Study Shop, in the event you submitted your resume online. Please note additional terms and policies will apply for employment applicants;

Communicate with you about our brands, products, events for other promotional purposes, including co-branded offers, if you have opted to receive such communications either by providing us with your contact information (including email address). You can opt-out of receiving marketing information at any time either by selecting preferences at the time you provide us with your information, following the unsubscribe links on any marketing sent to you or by calling (613) 858-1504. Except as provided below, we do not make the e-mail addresses of those who visit our website available to other organizations.

Telephone Numbers and Telephone Calls from The Study Shop:

Visitors who provide us with their telephone numbers may receive telephone contact from us with information regarding scheduling (or requests for information) they have placed online. They also may receive telephone contact from us with information regarding new products and services or upcoming events. If you do not wish to receive such telephone calls, please let us know by sending an e-mail to us, by calling us, or by writing to us. Except as provided below, we DO NOT make the telephone numbers of those who visit our website available to other organizations.

Your Mailing Address:

If you provide us with your mailing address you may receive periodic mailings from us with information on new products and services or upcoming events. If you do not wish to receive such mailings, please let us know by sending an e-mail to us, by calling us, or by writing us.

 

Disclosure of Information:

The Study Shop considers your Information confidential and does not sell it to others. However, there are limited circumstances that require us to share it with others:

Agents and Service Providers: We sometimes employ or contract with other companies and individuals to perform functions on our behalf, such as supporting our systems infrastructure, providing recruiting services, and supporting our call centers. These parties are under a legal obligation to only use your information for purposes related to the services they provide.

Business Transfers: If The Study Shop or one of its business units is sold or its assets is/are acquired, Information relevant to the operation sold could be one of the transferred assets.

Legal Requirements: The Study Shop may also disclose Information about users in response to (a) requests from local, provincial or federal law enforcement officials; (b) any judicial, administrative or similar proceeding or order, such as subpoena; (c) if required by law; or (d) in special circumstances, such as in response to a physical threat or perceived physical threat to any individual or to enforce the terms of use of this site.

Course Partners: If you enroll in, or attend a course presented by one of our Partners, The Study Shop will send the Course Partner all information related to the course and your participation, including contact and course information.

 

Children's Privacy:

The Study Shop does not collect personally identifiable information from minors under age 18 without appropriate consent from the minor and in some circumstances their parent/guardian.

 

International Users:

If you are located inside of Canada, please note that this site is hosted on our computer servers in the United States. Therefore, your information may be processed and stored in the United States. As a result, the governments, courts, or law enforcement or regulatory agencies may be able to obtain disclosure of your information through laws applicable in the United States. Your use of this site or submission of any personal information will therefore constitute your consent to the transfer of your personal information outside of your home country.

 

Security:

All of our websites have security measures in place designed to help protect against the loss, misuse and alteration of the information under our control. The Study Shop will not be liable for disclosures of your personal information due to errors in transmission or unauthorized acts of third parties. We have undertaken all commercially reasonable efforts to prevent unauthorized Internet access to visitor data retained in our servers; however, The Study Shop cannot ensure or warrant the security of any information you transmit to us or any information provided online, and you do so at your own risk. Users must accept all risks associated with any data transmission, including the risk that their personal information may be intercepted in transit.

 

Providing Access to Personal Information:

Upon request, and unless prohibited by law, The Study Shop shall inform customers of the existence, use, and disclosure of their personal information and provide access to that information. An individual shall be able to challenge the accuracy and completeness of the information and have it amended as appropriate.

Links to Third Party Sites:

We may make content or services from other websites including our affiliated websites available to you from links located on this website. These "other" domains (websites) are not controlled by The Study Shop. We encourage our users to be aware when they leave our site and to read the privacy policies of each and every website that collects personally identifiable information. Visiting sites linked from our website is at your own risk.

 

Opt-Out:

If you wish to opt-out of email communications, please let us know your preference through email or phone. To opt out of phone or mail communications, please send your request via email to info@the studyshop.ca. Please allow up to 10 days for The Study Shop to process your request.

Policy Modifications:

Please check this page periodically for changes to this Privacy Policy. We reserve the right to modify this policy as we deem appropriate by posting a new privacy policy at this location. If we decide make material changes to our Privacy Policy, we will send you advance notification and where necessary obtain you consent. Thank you for visiting our website and your interest in The Study Shop.

 

Comments and Questions:

If you have any questions, comments or concerns about our Privacy Policy, you may contact us at the following address:

 

Mail:

The Study Shop
838 Somerset Street West, Unit 40
Ottawa, Ontario, K1R 6R7
Canada

E-mail us at: info@thestudyshop.ca

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